Privacy Policy
Date of Last Revision: July 2022
Important
PLEASE READ CAREFULLY
Your privacy is important to us and we take great care to safeguard the ways in which any information you provide us with is collected and used. If you would like to view, correct, complete or remove your personal information, please contact CHURCHPAD by sending a written notice in English via privacy@churchpad.com
CHURCHPAD (“ChurchPad” or “We” or “Our” or “Us”) is committed to protecting the privacy of every user. This Privacy Policy describes how we collect, use, and disclose your information across the websites we operate and the services we provide. This Policy also describes how you can exercise your privacy rights.
This Policy applies to the website of CHURCHPAD and associated websites (collectively, the “Websites”) and all products and services we provide, including the CHURCHPAD mobile application, and the Check-In mobile application (collectively, the “Services”) when we are acting in our capacity as a business. It also applies anywhere it is linked. It does not apply to the information that CHURCHPAD processes on behalf of client churches when acting as a service provider. If you are an attendee of a church, please contact your church for questions related to how your personal information is controlled. This Policy does not apply to non-CHURCHPAD websites and mobile applications that may link to our Websites and Services or be linked to or from the Websites and Services; please review the privacy policies on those websites and applications directly to understand their privacy practices.
Important
PLEASE READ CAREFULLY
Your privacy is important to us and we take great care to safeguard the ways in which any information you provide us with is collected and used. If you would like to view, correct, complete or remove your personal information, please contact CHURCHPAD by sending a written notice in English via privacy@churchpad.com
CHURCHPAD (“ChurchPad” or “We” or “Our” or “Us”) is committed to protecting the privacy of every user. This Privacy Policy describes how we collect, use, and disclose your information across the websites we operate and the services we provide. This Policy also describes how you can exercise your privacy rights.
This Policy applies to the website of CHURCHPAD and associated websites (collectively, the “Websites”) and all products and services we provide, including the CHURCHPAD mobile application, and the Check-In mobile application (collectively, the “Services”) when we are acting in our capacity as a business. It also applies anywhere it is linked. It does not apply to the information that CHURCHPAD processes on behalf of client churches when acting as a service provider. If you are an attendee of a church, please contact your church for questions related to how your personal information is controlled. This Policy does not apply to non-CHURCHPAD websites and mobile applications that may link to our Websites and Services or be linked to or from the Websites and Services; please review the privacy policies on those websites and applications directly to understand their privacy practices.
Information We Collect
CHURCHPAD offers a web-based church management software solution designed to help church leaders build and support a more connected, smoother running ministry. CHURCHPAD collects, processes, and retains information about the church entities who purchase the software (“Clients”), including information regarding the individuals who utilize the software on behalf of our Clients (“Authorized Individuals”).
Personal Information / PII (Personally Identifiable Information)
- Name
- Email Address
- User ID
- Address
- Phone Number
- Messages
- In Application Messages (Chat Module)
- Photos & Videos
- Audio Files
- App Info & Performance
- Crash Logs
- Diagnostics
- Performance Data
If you are an Authorized Individual, we collect the following information from you:
- Your name, email address, and other contact information when you sign up for an account, subscribe to our email bulletins, or take part in training and events;
- Payment information such as credit card information, billing address, and other required billing information when you make purchases;
- Your postings when you participate in community forums or interact with us on social media;
- Your contact information and a record of any correspondence when you contact us;
- Information you provide when you complete a survey administered by us or a vendor acting on our behalf.
Information We Collect Automatically
When you interact with our Websites and Services, we collect certain information automatically. This information is collected through cookies, web beacons, and other tracking technologies, as well as through your web browser or device. We collect:
- Details of your visits to our Websites and information generated in the course of the use of our Websites and Services (including the timing, frequency, and pattern of service use) such as traffic data, location data, time zone, weblogs, and other communication data, the resources that you access, and how you reached our site
- Details regarding the device you use to access our Websites and Services, including, but not limited to, your web browser, IP address, operating system, and browser type
- Information about how you interact with our ads and newsletters, including whether you open or click links in any correspondence
- Information that you make available to us on a social media platform (such as by clicking on a social media icon linked from our Websites or Services), including your account ID or username and other information included in your posts
- We use cookies, analytics, pixels, and similar tracking technologies in order to improve our service, your user experience, and to analyze how the Sites are used to assist with our business and marketing. Information collected about you from a particular browser or device may be linked to information collected from another computer or device that we believe relates to you.
Most web browsers automatically accept cookies, but if you prefer, you can usually modify your browser setting to disable or reject cookies. If you delete your cookies or set your browser to decline cookies, some features of the Services may not be available, work, or work as designed. You may also be able to opt out of or block tracking by interacting directly with the other companies who conduct tracking through our Services.
Your browser or device may include “Do Not Track” functionality. At this time, we do not alter our sites’ data collection and use practices in response to Do Not Track signals. You can learn more about ad serving companies and the options available to limit their collection and use of your information by visiting the websites for the Network Advertising Initiativethe Digital Advertising Alliance,and the European Interactive Digital Advertising InitiativeSimilarly, you can learn about your options to opt out of mobile app tracking by certain advertising networks through your device settings and by resetting the advertiser ID on your Apple or Android device.
Please note that opting out of advertising networks services does not mean that you will not receive advertising while using our Services or on other websites, nor will it prevent the receipt of interest-based advertising from other companies that do not participate in these programs. It will, however, exclude you from interest-based advertising conducted through participating networks, as provided by their policies and choice mechanisms. If you delete your cookies, you may also delete your opt-out preferences.
How We Use Your Information
We use the information we collect from you for the following purposes:
- To provide you with our products and services, including processing payments and communicating with you regarding your orders
- To provide you with the best service and improve and grow our business, including improving and optimizing our websites, understanding our customer base and purchasing trends, and understanding the effectiveness of our marketing
- To detect, investigate, and prevent activities that may violate our policies or be fraudulent or illegal, including screening orders for potential risk or fraud, and complying with legal requirements regarding the provision of products and services
- To provide you with information or advertising relating to our products and services, including targeted advertisements and marketing communications that we believe may be of interest to you, in line with the preferences you have shared with us
How We Share Your Information
Outside Vendors
We engage the following types of vendors to perform functions on our behalf: billing and collection providers; advertising and marketing; auditing and accounting firms; professional services consultants; website hosting services; providers of analytics services; security vendors; and IT vendors. These entities do not have independent rights to your personal information. You may follow this link to view the current list of vendors (also known and subprocessors) we use to process data.
Social Media Platforms
Where you choose to interact with us through social media, your interaction with these programs typically allows the social media company to collect some information about you through cookies they place on your device and other tracking mechanisms. In some cases, the social media company may recognize you through its digital cookies even when you do not interact with their application. Please visit the social media companies’ respective privacy policies to better understand their data collection practices and controls they make available to you.
Change of Ownership or Corporate Organization
We may transfer to another entity or its affiliates or service providers some or all information about you in connection with, or during negotiations of, any merger, acquisition, sale of assets, or any line of business, change in ownership control, or financing transaction. We cannot promise that an acquiring party or the merged entity will have the same privacy practices or treat your information the same as described in this Policy.
Law Enforcement, Legal Process, and Emergency Situations
We also use or disclose your personal information if required to do so by law or on the good-faith belief that such action is necessary to (a) conform to applicable law or comply with legal process served on us or our sites; (b) protect and defend our rights or property, the websites or those that use it; or (c) act to protect the personal safety of us, those that use our websites, or the public.
Security of Your Information
We use physical, technical, and administrative safeguards to protect the information we collect through the Services. While we use these precautions to safeguard your information, we cannot guarantee the security of the networks, systems, servers, devices, and databases we operate or that are operated on our behalf. Some data you can delete whenever you like, some data is deleted automatically, and some data we retain for longer periods of time when necessary. When you delete data, we follow a deletion policy to make sure that your data is safely and completely removed from our servers or retained only in anonymized form.
International Data Transfers
When we share data, it may be transferred to, and processed in, countries other than the country you live in – such as the United States, where our data hosting provider’s servers are located. The laws in the United States regarding personal information may be different from the laws of your jurisdiction. Any cross-border transfers will comply with the safeguards required by applicable law. For individuals in the European Economic Area (EEA), your data may be transferred outside of the EEA. Where your information is transferred outside the EEA, it will only be transferred to jurisdictions that have been identified as providing adequate protection for EEA data (like New Zealand), or under an approved transfer mechanism such as Standard Contractual Clauses, or under the EU-U.S. or Swiss-U.S. Privacy Shield. For further information, please contact us using the details set out in the How to Contact Us section below.
Also CHURCHPAD may be required to disclose Data to cooperate with regulators or law enforcement authorities to comply with a legal process such as a court order, subpoena, search warrant, or law enforcement request. In addition, CHURCHPAD may review certain User registration and statistical information such as usage or User traffic patterns in summative form for internal planning purposes in operating the Service. CHURCHPAD may access and modify Customer database in order to perform Service updates or respond to service or technical problems when requested to do so by Customer, law enforcement officials, or any third party claiming misappropriation or breach of privacy or data rights.
Children's Information
Our Websites and Services are intended for Authorized Individuals age 16 and older. We do not knowingly collect information from children. If we discover that we have inadvertently collected information from anyone younger than the age of 16, we will delete that information. If you believe that we have collected personal information from children, please contact us at the email address listed below.
Your California Privacy Rights
Persons with disabilities may obtain this notice in alternative format upon request by contacting us at privacy@churchpad.com or by calling +1 (877) 500-2923.
Residents of the State of California have the right to request information regarding third parties to whom companies have disclosed certain categories of personal information during the preceding year for the third parties’ direct marketing purposes. We do not disclose personal information to third parties for the third parties’ direct marketing purposes.
The California Consumer Privacy Act (“CCPA”) provides California residents with rights to receive certain disclosures regarding the collection, use, and sharing of “personal information,” as well as rights to access and control personal information. The CCPA defines “personal information” to mean “information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household.” Certain information we collect may be exempt from the CCPA because it is considered publicly available information (i.e., it is made available by a government entity) or covered by a federal privacy law, such as the Gramm-Leach-Bliley Act, the Health Insurance Portability and Accountability Act, or the Fair Credit Reporting Act.
To the extent that we collect personal information that is subject to the CCPA, that information, our practices, and our rights are described below.
Right to Information Regarding the Categories of Personal Information Collected, Sold, and Disclosed
The following is a description of our data collection practices, including the personal information we collect, the sources of that information, the purposes for which we collect information, and whether we disclose that information to external parties. We may use any and all of the information for any of the purposes described in this Policy, unless limitations are listed. The categories we use to describe the information are those enumerated in the CCPA.
Personal Identifiers
- We collect your name, billing address, email address, and telephone number when you create an account, complete a transaction, or otherwise communicate with us. We collect your email address when you subscribe to our email list.
- We collect your social media handle and basic account information when you interact with our Services through social media.
- We collect a unique numerical identifier, assigned to you by a first-party cookie, automatically when you use our Services in order to identify you, provide the Services, keep you logged in to the Services, prevent fraud, and provide you with targeted information and offers.
- We collect your payment information when you complete a transaction. You have the option to store this information to your account or set up a recurring transaction. We use this information to streamline and facilitate payments and transactions.
- We do not collect your Social Security number, Driver’s License number, or Passport number.
- We collect your IP address automatically when you use our Websites and Services. We may use this information to identify you, gauge online activity on our website, measure the effectiveness of online services, applications, and tools, and serve targeted advertisements based on your online activities.
- We collect your Device ID automatically when you use our Websites and Services. We use this information to monitor your use and the effectiveness of our Services, to identify you, and to provide you with targeted information and offers.
Protected Classifications: We collect your religious affiliation in order to provide services to you. We do not collect your age, gender, race, ethnic origin, or sexual orientation.
Commercial Information:When you engage in transactions with us, we create records of goods or services purchased or considered, as well as your purchasing or consuming histories or tendencies.
Biometric Information: We do not collect information about your physiological, biological, and behavioral characteristics.
Internet or Other Electronic Network Activity Information: We collect information about your browsing history, search history, information regarding your interaction with websites, and applications or advertisements automatically when you utilize our Websites or Services.
Geolocation Data: As described above, we collect your IP address automatically when you use our Services. We may be able to determine your general location based on your IP address. If you allow your device to provide us with this information, we use it to make improvements to our products and services, and to provide recommendations and deliver relevant advertising.
Audio, electronic, visual, thermal, olfactory, or similar information: If you contact us via phone, we may record the call. We will notify you if a call is being recorded at the beginning of the call. We do not collect thermal, olfactory, or other similar information.
Education information:We do not collect any information about the institutions you have attended or the level of education you have attained.
Inferences drawn to create a profile about a consumer reflecting the consumer’s preferences or characteristics:We analyze your actual or likely preferences through a series of computer processes and add our observations to your internal profile. We use this information to gauge and develop our marketing activities, measure the appeal and effectiveness of our services, applications, and tools, and to provide you with targeted information, advertisements, and offers.
We may share any of the above-listed information with service providers, which are external parties that we engage for business purposes and are restricted from using personal information for any purpose that is not related to our engagement. The categories of service providers with whom we share information and the services they provide are described in this policy.
We may also disclose information to other external parties who are not listed here when required by law or to protect our company or other persons, as described in this policy.
Right to Access Information
You have the right to request access to personal information collected about you and information regarding the source of that information, the purposes for which we collect it, and the third parties and service providers with whom we share it. To protect your personal information, we will verify your identity before we act on your request.
Right to Request Deletion of Information
You have the right to request in certain circumstances that we delete any personal information that we have collected directly from you. To protect your personal information, we will verify your identity before we act on your request.
Right to Non-Discrimination
We will not discriminate against you for exercising any of your rights under the CCPA.
Right to Opt-Out of Sales
We do not sell personal information, so we do not have an opt-out.
Right to be Notified of Financial Incentives
You have the right to be notified of any financial incentives offers and their material terms, and the right to opt-out of such incentives at any time. We do not offer any such incentives at this time.
You can exercise these rights at any time by sending an email to privacy@churchpad.com or by contacting us using the contact details provided under “How To Contact Us” section below.
Under the CCPA, you may exercise these rights yourself or you may designate an authorized agent to make these requests on your behalf. We may request that your authorized agent have written permission from you to make requests on your behalf and may need to verify your authorized agent’s identity.
Access & Use
Registration and Account Information
To access and use the Services, you must register and create an account. By registering or creating an account, you agree to provide accurate and complete information and to inform us of any changes to that information.
LicenseSubject to and conditioned on your compliance with these Terms, including the payment of Fees, CHURCHPAD grants you a limited, revocable, non-exclusive, non-transferable license to access and use the Services, solely for your internal business operations by Authorized Users. “Authorized User” means Organization and Organization’s employees, consultants, contractors, and agents (i) who are authorized by Organization to access and use the Services under the rights granted to Organization pursuant to these Terms and (ii) for whom access to the Services has been purchased under these Terms and the applicable Order Form. Any materials available for downloading, access, or other use from our website or any applications that may have their own license terms, conditions, and notices will be governed by such terms, conditions, and notices.
Updates to this Privacy Policy
CHURCHPAD reserves the right to periodically update this privacy policy. The “Date of Last Revision” legend at the top of this page indicates when this Privacy Policy was last revised. Any changes to this Privacy Notice will become effective when we post the revised Privacy Policy on our Website. Notice of significant changes will be communicated to you via email.
How to Contact Us
Questions, comments, or concerns regarding CHURCHPAD ’s Privacy Policy or data collection and processing practices can be directed to:
CHURCHPADAttention: Operations
6801 Oak Hall Ln, Unit 7013,
Columbia, MD 21045.
United States
privacy@churchpad.com